Privacy Policy

Kitchen and Bathroom Remodeling Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you request a quote or contact us, we may collect:

• Name
• Phone number
• Email address
• Service address
• Information about your remodeling project

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule and provide remodeling services
• Send you updates about your project
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Phone Communications Policy

You can request a quote by calling us directly at (206) 222-5159, using our contact form, or emailing office@best-refinishing.com.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., CRM providers, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic (Google Analytics)
• Deliver targeted advertising (Google Ads)
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for future phone calls by contacting us directly

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: